Discover everything about Maryam Ke Dastak Program 2025, a flagship initiative by CM Punjab to deliver government services at citizens’ doorsteps. Learn objectives, process, benefits, features, and FAQs for Maryam Ke Dastak Program 2025.
Overview of Maryam Ke Dastak Program 2025
The Maryam Ke Dastak Program 2025, launched by Chief Minister Punjab Maryam Nawaz Sharif under the supervision of the Punjab Information Technology Board (PITB), is a landmark step toward revolutionizing public service delivery.
Instead of citizens visiting government offices and standing in long queues, Maryam Ke Dastak Program 2025 ensures government services are delivered directly to people’s homes through trained and government-approved facilitators.
Maryam Ke Dastak Program 2025 will not only save citizens’ time and money but also generate thousands of jobs across Punjab.
Key Challenges in Public Service Delivery in Punjab
Before the Maryam Ke Dastak Program 2025, people faced multiple challenges in accessing government services:
- Multiple visits to government offices.
- Long queues and wait times.
- Extra payments demanded by middlemen/agents.
- Lack of transparency and accountability.
- Connectivity and outreach problems in remote areas.
- Inconsistent or wrong information from officials.
Objectives of Maryam Ke Dastak Program 2025
The program is designed to achieve the following goals:
- Enhanced Accessibility – Citizens can get services at their doorstep.
- Employment Generation – Create jobs for youth through commission-based facilitators.
- Seamless Connectivity – Web, mobile app, and call center integration.
- Transparency & Accountability – A dual rating system for citizens and facilitators.
- Efficiency Optimization – GPS tracking for accurate and timely service delivery.
How Maryam Ke Dastak Program 2025 Works
The service delivery process is simple and technology-driven:
- Service Request – Citizens request services via mobile app, web, or call center.
- Facilitator Dispatch – A government-approved facilitator visits the citizen’s home.
- Application Submission – Facilitator collects documents, processes applications, and manages payments.
- Document Delivery – Final documents are delivered to the citizen’s doorstep.
- Commission-Based Model – Facilitators earn on every service completed.
- Two-Way Ratings – Both citizens and facilitators can rate each other.
Features of Maryam Ke Dastak Program 2025
- Doorstep delivery of public services.
- Easy request system (Web/App/Call Center).
- Trained and verified facilitators.
- Transparent commission-based earnings.
- GPS-enabled tracking system.
- User feedback system for continuous improvement.
Benefits of Maryam Ke Dastak Program 2025

- Saves time, cost, and effort for citizens.
- Ends corruption and middlemen exploitation.
- Empowers youth with new job opportunities.
- Ensures transparency in government services.
- Boosts citizens’ trust in government institutions.
Services Offered Under Maryam Ke Dastak Program 2025
Category | Example Services |
---|---|
Identity Services | CNIC renewal, ID card correction, domicile certificate |
Official Documents | Birth/Death certificates, marriage certificate |
Utility Services | Bill payments, meter applications |
Land/Property Services | Property transfer, Fard issuance |
Government Schemes | Registration for welfare & loan schemes |
(Note: The list will expand as the program grows.)
FAQs – Maryam Ke Dastak Program 2025
Q1: What is Maryam Ke Dastak Program 2025?
Ans: It is a Punjab government initiative to provide public services at citizens’ doorsteps through government-approved facilitators.
Q2: Who launched the Punjab Dastak Program?
Ans: The program was launched by CM Punjab Maryam Nawaz Sharif under PITB.
Q3: How can I request a service under this program?
Ans: Citizens can request services via the mobile app, website, or call center.
Q4: What kind of services are included in the program?
Ans: Services like CNIC renewal, domicile certificates, birth/death certificates, property documents, and bill payments.
Q5: Is this program available all over Punjab?
Ans: Yes, it is being rolled out across the province in phases.
Q6: How do facilitators earn money in the Dastak Program?
Ans: Facilitators work on a commission-based model, earning for every completed service.
Q7: How is transparency ensured in this program?
Ans: A two-way rating system and GPS tracking ensure accountability and transparency.
Q8: Can rural citizens also benefit from this program?
Ans: Yes, the program is designed to reach both urban and rural areas.
Q9: Do citizens need to pay extra charges to facilitators?
Ans: No, facilitators follow a transparent fee structure approved by the government.
Q10: What is the biggest benefit of Maryam Ke Dastak Program 2025?
Ans: Citizens can access government services without visiting offices, saving time and avoiding corruption.
Final Words for Maryam Ke Dastak Program 2025
The Maryam Ke Dastak Program 2025 is a game-changer for Punjab’s public service delivery system. By removing unnecessary visits to government offices, eliminating middlemen, and ensuring transparency, the program is a true step toward digital governance and citizen empowerment.
Not only does it make government services more accessible and convenient, but it also creates thousands of employment opportunities for the youth of Punjab. With its innovative use of technology, accountability system, and doorstep delivery model, the program sets a new standard for good governance in Pakistan.
If implemented successfully, Maryam Ke Dastak Program 2025 will not only restore public trust in government institutions but also serve as a model for other provinces to follow.
Latest Government Schemes
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